Ukuze unikeze usizo amakhasimende ngokushesha nangcono, i-Hikelok izibophezele ekwakhiweni kwemboni yedijithali. Ifakwe isofthiwe ye-CRM, uphiko lwamazwe ngamazwe luhlinzeka ngesethi ephelele yesevisi yamakhasimende. Isofthiwe ehlakaniphile yokuphatha ubudlelwano bekhasimende isisiza ukuthi sikhonze ngokuhlelekile wonke amakhasimende futhi sidale umtapo wolwazi wemikhiqizo okhethekile wamakhasimende. Ukubambisana kweminyango ehlukene kuye kwavula ukusebenza okukodwa phakathi kwebhizinisi nefekthri, ngaleyo ndlela kuthuthukiswe ukusebenza kahle futhi kufinyeze nakakhulu isikhathi sokulethwa.
Isofthiwe ye-ERP iyisikhungo sezinzwa zefekthri yonke, elawula ngokugcwele ukuhleleka, ukuhlinzeka ngempahla, ukukhiqiza, i-inventory, ezezimali, njll. I-ERP isisiza ukuba siqaphele inhlangano yokukhiqiza eguquguqukayo kanye nokulawula okusheshayo kwazo zonke izixhumanisi kusukela ekuhleleni ukuya ekulethweni.
Uhlelo lokukhiqiza lwe-MES luqaphela ukuphathwa kohlelo lokukhiqiza lokuqapha okufika ngesikhathi, ukulawulwa kwenqubo yokukhiqiza, ukuphathwa kwenqubo, ukuphathwa kwemishini, ukuphathwa kwempahla yokusebenzela, ukuphathwa kwebhodi lezaziso zephrojekthi, njll., futhi libona ukulandelelwa kwemikhiqizo ku-inthanethi, ukuze kwenziwe ukukhiqizwa okuvumelana nezimo futhi kwenziwe ngendlela oyifisayo. isevisi esebenza kahle kakhulu.
Isistimu yolwazi lokuphathwa kwekhwalithi ye-QSM iqapha ikhwalithi yokuhlola okungenayo, ukuhlolwa kwenqubo yokukhiqiza, ukuhlolwa komkhiqizo oqediwe, ukuhlolwa kokulethwa nezinye izinqubo. Ifeza isexwayiso esiku-inthanethi esisekelwe emithethweni yokuqapha ikhwalithi, futhi isekela ukuphathwa kokulandelela inqubo yokuthuthukisa ikhwalithi. Nge-QMS, singakwazi ukulandelela yonke inqubo kusukela ezintweni ezingavuthiwe kuye emikhiqizweni.